UX Research

MarketMate Grocery App Research

Demo Data

Studied household shopping behaviour and tested repeat ordering, search and basket-building concepts. Insights reshaped the product around frequent-item shortcuts.

MarketMate grocery app research with personas, task flows, usability notes and annotated wireframes.

What we did

Studied household shopping behaviour and tested repeat ordering, search and basket-building concepts. Insights reshaped the product around frequent-item shortcuts.

The project

Product researcher Leo Martin studied 14 busy households completing their regular grocery shop. The team discovered that repeated-item selection mattered more than advanced search. Fictional prototype testing cut basket-building time by 31%, improved task success to 95%, and increased stated likelihood to reuse the service by 27%.

Results

Concept researcher Leo Martin tested 14 households. The proposed flow reduced basket-building time by 31% and achieved 95% task success.