AI Services

AI Automation & Integrations

Connect AI to the tools you already use and give your team hours back every week.

Repetitive admin quietly drains time and money. We design and build AI automations that read, sort, summarise and route information between your systems – so enquiries are answered faster, data is entered once and nothing falls through the cracks.

We integrate with popular platforms including Microsoft 365, Google Workspace, HubSpot, Salesforce, Xero, Shopify and WordPress, plus custom APIs.

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Why Melbourne Design Studio

  • 20+ years of UX and design experience
  • Strategy, design and development in one team
  • Fixed-price, itemised quotes
  • Based in Truganina, working with businesses across Melbourne and Australia
  • Talk to us directly on 0411 388 659 or WhatsApp

What we deliver

Email & enquiry triage

AI reads incoming emails and forms, drafts replies and routes them to the right person.

CRM updates

Automatically log calls, notes and next steps against the right contact.

Document workflows

Extract data from PDFs, quotes and invoices into your systems.

Reporting

Plain-English summaries of sales, operations and marketing data.

Content operations

Generate first drafts of product descriptions, social posts and newsletters for review.

Human in the loop

Approval steps wherever accuracy and judgement matter.

How we work

1

Map

Document the current workflow and measure the time it takes.

2

Design

Design the automated flow, approvals and exception handling.

3

Build

Develop, connect and test the automation with real examples.

4

Measure

Track time saved and accuracy, and refine over time.

Related work

See all case studies

Frequently asked questions

Will automation replace my staff?

Our focus is removing low-value admin so your team can spend more time with customers and on skilled work.

What if the AI makes a mistake?

We add validation rules and human approval steps, and log every action so issues are easy to review.

Do we need new software?

Usually not. We connect the systems you already use.

Have a project in mind?

Talk to a senior designer today. We will help you plan the right solution and give you a clear, fixed-price quote.

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